Privacy policy

At Eltro.online, protecting customer privacy is an important part of creating a secure and trustworthy shopping environment.

This Privacy Policy explains how Churchill Downs Inc collects, uses, stores, and protects customer information when customers visit our website, purchase products, or communicate with us.

1. Information We Collect

We may collect the following information:

Personal Information

Including:

Full name;
Email address;
Shipping address;
Billing address;
Phone number;
Order details;
Customer communications.

Technical Information

Including:

IP address;
Browser type;
Device information;
Operating system;
Website activity;
Cookie information.

2. Information Collected During Purchases

When customers purchase women’s clothing products, we may collect information necessary to:

Process transactions;
Confirm payments;
Arrange shipping;
Provide customer support;
Handle returns;
Maintain business records.

3. Payment Information

Payments may be processed through secure third-party payment providers.

Eltro.online does not intentionally store complete payment card information unless required for legitimate business purposes.

4. How We Use Customer Information

Customer information may be used to:

Complete orders;
Provide shipment updates;
Respond to inquiries;
Improve website performance;
Prevent fraudulent activities;
Meet legal obligations.

5. Cookies and Tracking Technologies

Eltro.online may use cookies to:

Improve website functionality;
Remember preferences;
Understand customer interactions;
Enhance security;
Improve shopping experiences.

Customers may manage cookie settings through browser preferences.

6. Information Sharing

Customer information may be shared with trusted service providers, including:

Payment processors;
Shipping companies;
Website hosting providers;
Security services;
Customer support platforms.

Information is only shared when necessary for business operations.

7. Data Security

We use reasonable safeguards to protect customer information.

However, no online transmission method can guarantee complete security.

8. Data Retention

Customer information may be retained for:

Order fulfillment;
Accounting;
Tax purposes;
Customer service;
Legal compliance.

9. Kentucky Privacy Considerations

Eltro.online seeks to maintain responsible privacy practices consistent with applicable Kentucky privacy requirements. The Kentucky Consumer Data Protection Act provides certain rights regarding personal data for qualifying consumers, including rights related to access, correction, deletion, and portability where applicable.